All products, except online training, seminars, and Web seminars, may be returned within 30 days for a refund. Shipping and handling are nonrefundable. A 15 percent restocking charge will be assessed after 60 days on all returns. No credit will be given after three months from the date invoiced.
A return authorization number is required for all returns. Call (800) 331-8877 to obtain a return number. All shipments must be returned via UPS or other traceable method (certified/insured) to prevent loss. Any package returned to the California Chamber of Commerce but not received (lost) will continue to be due and payable.